This course reinforced the critical role of social media and AI in modern policing both as investigative tools and as platforms that cyber criminals manipulate for criminal activity. Staying ahead of these trends is essential to keeping our communities safe.

A big thank you to Sgt. Mundell for sharing her expertise and story! If you're in law enforcement and haven't explored these tools, it's time to start. Security is a process, not just a technology.

-Jungil Seo Orange Police Dept MA 03/14/25

You were instrumental in developing what has been one of the most successful CARTclasses to date. This year's CART class has received a high amount of positive feedback. Thank you for your efforts in developing and instructing this important course.

Sgt. Daniel Bennett 2024 - POLK COUNTY SHERIFFS OFFICE

Great class at Massachusetts Municipal Police Training Committee's Randolph Academy, training over 50 of Massachusetts' finest on "Applications and Implications of Social Media and Artificial Intelligence for Law Enforcement” More tools to help our dedicated public safety professionals keep their communities safe! Kudos to our instructor, Heather Mundell, who always delivers a powerful and information-filled class, and always receives stellar evaluations from her students.

-Martha Wyatt - 03/07/25 RANDLOPH, MA

YOU ARE TRULY AN INSPIRATION. THANK YOU FOR TEACHING AND SHARING YOUR KNOWLEDGE OF SOCIAL MEDIA FOR INVESTIGATIONS. SINCE YOUR ACCIDENT, I HAVE BEEN PRAYING AND AM SO THANKFUL YOU ARE DOING WELL. I WILL CONTINUES TO PRAY FOR YOU AND ALL YOUR FUTURE ENDEAVORS. KNOW THAT YOU HAVE LEFT THIS JOB LEAVING A LASTING IMPRESSION ON SO MANY PEOPLE. THANK YOU :)

01/18/23 - POLK STATE COLLEGE

Loving the information and seeing how you think through the possible investigation.

01/19/23 - POLK STATE COLLEGE

Thank you for providing your websiste at the beginning of class. it has been helpful to follow along on your cheat sheet!

01/18/23

This is my 2nd time taking this class. i signed up at the last minute. As soon as i went to your page i saw isaigh 43:18-19. This verse for what i'm going through right now, which is the biggest thing i've every gone through. Keep witnessing, keep listening to go, he is working through you, no doubt. his will, his plan, and his timing are perfect. thank you heather!!!!

01/18/23 -POLK STATE COLLEGE

You should really do an advanced training class on developing undercover personas.

01/19/23 - POLK STATE COLLEGE